The COVID-19 pandemic has shown us why ordering online could be a better option. Needless to say, in today’s world online products and services providing systems are highly appreciated and are nothing less than a boon. No wonder, of late, the number of companies/businesses that have started selling their products online, has skyrocketed. So, merely making your business ready to serve this competitive online marketplace is not going to help you. In order to make the cut, you will have to make sure that your business is always on top of its game. Following are 7 ways in which we ensure that our user’s online ordering system is the best.
1. Use of Technology : Technology is the future and we are here to make our user’s business future-ready. We have upgraded our ordering system with the latest technologies like the QR code ordering system. Our system ensures a mesmerizing online food take-away and delivery, ordering system, like never before. Leave all your food take-away and delivery woes on us. Just sit back and relax, while we take your online business to new heights of success.
2. Creating a Unique Menu : The online ordering system and its menus can sometimes be a bit too confusing to use and that can be a real turn-off. But our primary focus has always been customer satisfaction. We have designed our online ordering system in such a way so as to provide the best user experience to your guests. Now create a crisp, clear, and detailed menu. Track your customer’s ordering patterns. Automatically suggest and promote new products. Our intelligent system helps you do all these and much more at the click of a few buttons.
3. Providing the Best Service Possible : The online food delivery system has its own set of drawbacks. The most common among them being improper service. But with our smart system, there are minimal chances of goofing up your orders. We bring together a unique blend of techniques and technologies to ensure that every service, be it home delivery or take-away is top-notch, every time.
4. Clear Communication : Online ordering is prone to miscommunication. Our system takes special care to ensure that none of your valuable customer’s orders are misplaced or goofed up due to lack of communication. Smart features like a special instruction box – which lets a customer, add specific instructions regarding his order. These instructions are routed directly to the kitchen to ensure minimal confusion, maximum satisfaction.
5. Smooth and Fast Order Accepting and Delivery : Our online ordering system is fully digitized and hence every part of the system is digitally interconnected. An automated order receiving system quickly analyses orders. Depending on the availability of the items, the system automatically accepts/rejects orders. So, right from accepting order till it gets dispatched, every movement is recorded and fed into the system. This ensures maximum transparency. Now, gone are the days when the customers would have to think twice before ordering.
6. Rapid and Accurate Delivery : Time management is a real issue when it comes to food delivery systems. But with our smart new systems, it's all history. Our system automatically calculates the preparation time of an order based on the preparation time of each item. Also, we use Google Maps and GPS technology to identify accurate delivery locations. So, now let your customers rest assured that their food will be ready and reach them exactly when they expect them to.
7. Advanced Grievance Redressal : Customer grievance redressal is one of the most neglected areas in online ordering systems. But it is one of the most important tools for building solid customer relationships. So, we have designed an advanced grievance redressal system that organizes all the complaints depending on the issues. This helps you to focus on the complaints/issues, section-wise. Also, you can track and understand the weak points of your online ordering business, thereby improving your business, with every passing day.